REFUND POLICY

Last updated January 28, 2026

Foreverbox is sold through Polar, our authorized reseller and Merchant of Record. All payments, refunds, and cancellations are handled by Polar in accordance with their consumer terms.

1. Right to Cancel

If you are a consumer, you may have the right to cancel your purchase within 14 days of the transaction, without giving any reason, in accordance with Polar’s Consumer Terms.

2. Digital Content Exception

Where the product is digital content that is made available immediately after purchase, you acknowledge that your right to cancel may be lost once access to the digital content has begun, in accordance with applicable law and Polar’s terms.

3. Refund Requests

All refund requests must be submitted directly to Polar and are subject to Polar’s review and approval. Refund eligibility and processing timelines are determined solely by Polar.

4. Faulty or Misdescribed Products

This policy does not affect your statutory rights if the product is faulty, not as described, or not fit for purpose.